Social Media Management

ConnectX — Social Media Management

Plan, publish, engage and measure — all from one place

Schedule posts to every network, reply from one inbox, run WhatsApp campaigns and report on growth.

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  • Multi-network publishing
  • Unified social inbox
  • WhatsApp campaigns
  • Client-ready reports

ConnectX modules

  • Content Planning & Publishing
  • Creative & AI Assist
  • Approvals & Team Collaboration
  • Unified Inbox & Community
  • WhatsApp & Campaigns
  • Analytics & Reporting

What is ConnectX?

ConnectX is a social media management platform for brands, schools, hospitals and agencies. Plan content on a shared calendar, publish to Facebook, Instagram, LinkedIn, YouTube and Google Business Profile, reply to comments and messages from one unified inbox, run WhatsApp broadcasts and measure what works with clear analytics and client-ready reports.

All features

Everything in ConnectX

6 feature areas, built to work together.

Content Planning & Publishing

  • Visual content calendar for the whole team
  • Schedule posts, reels, stories, carousels and videos
  • Publish to Facebook, Instagram, LinkedIn, YouTube and Google Business Profile
  • Bulk upload and recurring posts, best-time suggestions

Creative & AI Assist

  • Media library, brand templates and hashtag groups
  • AI-assisted captions, hashtags and content ideas
  • Festival and occasion calendar for timely posts

Approvals & Team Collaboration

  • Draft → review → approve workflow with comments
  • Roles for managers, designers, writers and clients
  • Separate workspaces for each brand or client

Unified Inbox & Community

  • Comments, mentions and direct messages in one inbox
  • Assign conversations, saved replies and tags
  • WhatsApp Business shared inbox
  • Review and reputation monitoring

WhatsApp & Campaigns

  • Broadcast campaigns with templates and segments
  • Automated replies, chatbot flows and lead capture
  • Click-to-WhatsApp and ad campaign tracking

Analytics & Reporting

  • Reach, engagement, follower growth and top-post analytics
  • Competitor and hashtag benchmarking
  • White-label PDF reports for clients
  • Monthly performance summaries by email
FAQ

ConnectX questions

What is ConnectX?

ConnectX is URSA Tech's social media management platform: content calendar, multi-network publishing, unified inbox, WhatsApp campaigns and analytics.

Which social networks does ConnectX support?

Facebook, Instagram, LinkedIn, YouTube and Google Business Profile, plus WhatsApp Business for messaging and broadcasts.

Can agencies manage multiple clients?

Yes. Each brand or client gets its own workspace with roles, approval workflow and branded reports.

Can you manage our social media for us?

Yes. Besides the software, URSA Tech offers managed social media services — content, posting, ads and monthly reports.

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See ConnectX in action

Get a personalised walkthrough from our team — free, no obligation.

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