Frequently Asked Questions
Everything you need to know about NeoSchool and our other services
What products does URSA Tech offer?
URSA Tech offers seven products: NeoSchool (school management), PrimeCare (hospital management), RetailOne (store and e-commerce management), TeamAxis (sales CRM), ConnectX (social media management), Eventra (event management and ticketing) and PrepOra (exam preparation and practice app for students).
How do I log in to my product?
Use the Login menu at the top of the site or the Login page and pick your product — NeoSchool, PrimeCare, RetailOne, TeamAxis, ConnectX, Eventra or PrepOra. Each product has its own secure login.
Can I use more than one URSA Tech product?
Yes. Many customers combine products — for example NeoSchool with PrepOra for school-wide exams, Eventra for school events, or ConnectX for admissions marketing. Our team can recommend the right combination.
Can I try NeoSchool before purchasing?
Absolutely! We offer a free 30-day trial with full access to all features. You can also schedule a personalized demo with our team to see how NeoSchool fits your school's specific needs.
Is NeoSchool completely cloud-based?
Yes, NeoSchool is 100% cloud-based. You can access it from any device with an internet connection - no installation required. We handle all maintenance, updates, and backups automatically.
What kind of support do you provide?
We provide 24/7 support via phone, email, and chat. Our dedicated support team responds within 2 hours on average. We also offer free training sessions and comprehensive documentation.
Does NeoSchool support multiple branches?
Yes, you can manage unlimited branches or campuses from a single account. Each branch can have its own settings while maintaining centralized control and consolidated reporting.
What about data security and privacy?
We take security seriously. NeoSchool uses 256-bit SSL encryption, regular automated backups, and complies with data protection regulations. Your data is hosted on secure cloud servers with 99.9% uptime guarantee.
How much does NeoSchool cost?
Our pricing starts from just ₹2 per student per month with flexible plans based on school size and features required. Contact us for a customized quote.